Shipping policy
Shipping Policy
Last Updated: May 31, 2026
Thank you for shopping with OpenKart. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.
Order Processing Timeline
Once your order is successfully placed, it goes through the following stages:
Order Confirmation
Immediately after placing your order, you will receive an order confirmation.
Processing & Packing
Orders are verified, processed, and packed within 1 business day.
Shipping
After packing, orders are handed over to our logistics partners within 1–2 business days.
Out for Delivery
Once your package reaches your local delivery hub, it will be marked as Out for Delivery and delivered by the assigned courier partner.
Estimated Delivery Time
Most orders are delivered within 4 business days from the date of dispatch. Delivery timelines may vary slightly depending on your location and courier availability.
Delivery Coverage
We currently deliver to most serviceable locations across India. Delivery availability may vary based on courier service coverage.
Order Tracking
Once your order is shipped, tracking details may be provided, allowing you to track the progress of your shipment.
Delivery Delays
While we make every effort to ensure timely deliveries, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- High order volumes
- Courier partner operational issues
- Remote or restricted delivery locations
In such situations, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. OpenKart will not be responsible for delivery issues resulting from incorrect or incomplete address details.
Failed Delivery Attempts
If the courier partner is unable to deliver the package after multiple delivery attempts due to customer unavailability, incorrect address details, or refusal to accept the order, the shipment may be returned to the warehouse.
Contact Us
For any shipping-related questions or concerns, please contact our customer support team. We are always happy to assist you.
Thank you for choosing OpenKart.